$TSLA are the greatest cars on earth, all aspects combined. But today’s service appointment was the worst experience I’ve ever had with any brand. The tech didn’t even look at my car. Instead, the service “advisor” acted like an insurance guy, dismissing every issue on my ticket right off the desk or telling me I’d have to pay for it. Pretty defensive right out of the gate. My guess is that since the car is still under warranty and Tesla would potentially have to pay, he was trying to negate my claims. Take the vibration. He said it might be the new tires, then asked where I got them installed. It’s all written in the ticket: Les Schwab, with tires highly rated by the Tesla community. Since Tesla didn’t do the tires, there was “nothing” they could do, because vibrations are usually from
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